Impossible to install the Dollar Universe 6 to upgrade a v5.x node: "Unable to read instance configuration"
Article ID: 85617
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
These kind of errors may appear during the installation:
############
Unable to read instance configuration: PORTIOA variable cannot be set : upgrade abandoned
Unable to read instance configuration: UXDQM variable cannot be set. Upgrade abandoned.
############
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :When installing Dollar Universe 6 in mode upgrade, the installation can't finish stating that some ports are not set.
These kind of errors may appear during the installation:
############
Unable to read instance configuration: PORTIOA variable cannot be set : upgrade abandoned
Unable to read instance configuration: UXDQM variable cannot be set. Upgrade abandoned.
############
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :When installing Dollar Universe 6 in mode upgrade, the installation can't finish stating that some ports are not set.
Cause
Cause type:
Configuration
Root Cause: Some ports had been removed manually from the services file ( /etc/services on UNIX or C:\windows\system32\drivers\etc\services on Windows)
Configuration
Root Cause: Some ports had been removed manually from the services file ( /etc/services on UNIX or C:\windows\system32\drivers\etc\services on Windows)
Environment
OS: All
Resolution
Simply add the missing lines to the services file ( /etc/services on UNIX or C:\windows\system32\drivers\etc\services on Windows).
You can get them from another server installed from scratch with the kit.
Then retry the installation of the v6 kit in mode upgrade.
Fix Status: No Fix
You can get them from another server installed from scratch with the kit.
Then retry the installation of the v6 kit in mode upgrade.
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Powered by
