An Exceptions extraction fails with a readBinary error message

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
The error message in the extraction log:
[30 May 2014 14:43:39] Node labels, Company label extraction started.
Patch level detected:Reporter 6.1
Product Version: Dollar.Universe 6.1.01

Description :An Exceptions extraction fails with a readBinary error message.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Several corrections and improvements have been made in Reporter 6.3.21 and beyond.
In order to continue troubleshooting, Automic Support recommends upgrading to the latest version of Reporter to verify if this issue is still present.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.3.21

Additional Information

Workaround :
N/A