libascmn.so errors while installing patch T6BJ027

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Patch installation fails with the error messages below :

/app/CA/WorkloadAE/autosys/bin/autoflags: error while loading shared libraries: libascmn.so: cannot open shared object file: No such file or directory

This patch is for CA Workload Automation AE 11.3.6. It is NOT compatible with the version available on the system.

/app/CA/WorkloadAE/autosys/bin/autoflags: error while loading shared libraries: libascmn.so: cannot open shared object file: No such file or directory

The current product version is .

Error. Retrieve the log file at /tmp/WAAE_11_3_5_6_EEMSDK_CR05_Nov_02_12_29.log.

Environment

LINUX ORA 11.3.6 SP4

Resolution

1 - This specific patch needs to be installed on the Autosys machine where the as_server is running.

2 - In case you are on the correct machine, please check the following :

You are missing AutoSys environment variables.

You will need to configure your environment in order to be able to run the commands in the $AUTOSYS/bin directory.

Let's say AutoSys is installed under /app/CA/WorkloadAE/autosys.

You then need to know what identifier your OS uses to define the library path;

Example:

- Solaris, Linux: LD_LIBRARY_PATH

- HP: SHLIB_PATH

- AIX: LIBPATH

Then set the following variables using the appropriate location for AutoSys and library path designation for your OS as in this example;

For Solaris / Linux:

LD_LIBRARY_PATH=/app/CA/WorkloadAE/autosys/lib:$LD_LIBRARY_PATH

export LD_LIBRARY_PATH

PATH=/app/CA/WorkloadAE/autosys/bin:$PATH

export PATH

AUTOSYS=/app/CA/WorkloadAE/autosys

export AUTOSYS

NOTE: It is recommended that the above commands be placed in the user's profile so that they do not have to be set each time.