Installation fails: "uxcheckport: IO_X_PORT port seems to be in use"

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Article ID: 85576

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The following error appeared on the installation output ( being 10600 the port chosed when installing):
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uxcheckport: 10600 port seems to be in useĀ 
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Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :When installing Dollar Universe on a server with multiple network cards, the installation could fail stating that the ports were already used.

Cause

Cause type:
Defect
Root Cause: The uxchckport is not able to retrieve the local ip address of the hp-ux system where customer has several virtual servers with different hostnames / ip addresses that are all of them unique.

Environment

OS: All

Resolution

A new parameters has been added to uxchckport -h, to specify on which host the command should be applied.
This parameter is now filled with the hostname given during the first step of the installation.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.21

Additional Information

Workaround :
N/A