"cannot read MU [][], err=[3]" in the universe.log
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"cannot read MU [][], err=[3]" in the universe.log

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Article ID: 85572

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On universe.log:
################
| 2015-10-12 16:42:11 |ERROR|X|IO |pid=17339.140215411787520| owls_mu_read | cannot read MU [][], err=[3] 
| 2015-10-12 16:42:11 |ERROR|X|IO |pid=17339.140215411787520| o_io_cache_data_provider_ | Error getting Mu <>: 600 
| 2015-10-12 16:42:11 |WARN |I|IO |pid=17443.139669853435648| o_mutz_retrieve_tz_desc | Unable to get MU informations. 
################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :When displaying the tasks (via uvc or via uxshw tsk ), in case the template tasks have an empty "Template Name / MU field", some errors appear on the universe.log:

Environment

OS: All

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21

Additional Information

Workaround :
N/A