An extraction completes and then receives an Aborted message several hours after completion

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Article ID: 85557

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The error message in the extraction log:
[13 May 2014 13:07:19] Audit trail extraction started.
Patch level detected:Reporter 6.1
Product Version: Dollar.Universe 6.1.01

Description :The extraction received an aborted message after a long period of time (example: 21 hours) even though the extraction finished

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Several corrections and improvements have been made in Reporter 6.3.21 and beyond.
In order to continue troubleshooting, Automic Support recommends upgrading to the latest version of Reporter to verify if this issue is still present.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.3.21

Additional Information

Workaround :
N/A