The upgrade to Dollar Universe Windows64 6.3.21 fails when libraries C++ 2008 x86 are not installed

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Article ID: 85551

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The error on the maintenance_debug.log is: 

#############################################
 Error during history migration: cannot upgrade data files with unidataupg.
#############################################

Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :The upgrade to Dollar Universe Windows64 6.3.21 fails when libraries C++ 2008 x86 are not installed

Cause

Cause type:
Defect
Root Cause: The problem relies on the binary unidataupg_32.exe that needed the Microsoft Visual C++ 2008 Redistributable Package (x86) installed on its system.

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.3.41

Additional Information

Workaround :
N/A