Dollar Universe cannot be started anymore

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Article ID: 85526

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the universe.log file:

#######################
2013-06-20 10:53:25 0005812/UniServio /u_io_srv_main /000000000 - IO server X init error: u_charge_lst_upt returns 5 
#######################

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe cannot be started anymore

Cause

Cause type:
Other
Root Cause: This message means that the IO server can not load the uproc types (CL_INT, CL_EXT...) during the startup.

Environment

OS: All
OS Version: All

Resolution

To solve this issue you need to restore the following files:

- Backup the actual u_fttg50.dta and u_ftts50.dta files
- Restore the previous u_ftts50.dta and u_fttg50.dta files.
- Launch an offline reorganization
- Restart Dollar Universe.

If you don't have any backup, you need to reinstall Dollar Universe.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A