Impossible to open SAP Manager Settings

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
A Univiewer Console error message pops up:

#####
On environment [UJCENT/vmstm2k8r2cst01_MgtServer/X]:
Node Settings for mynodename:
null
#####

In the console logs (univiewer.log), following errors:

=============================================================================================
2014-06-19 10:44:22,355|ERROR||BackgroundWorker-6|com.orsyp.kmeleon.environment.ExceptionManager|An error occured on ENVIRONMENT: (node = vmstm2k8r2cst01_MgtServer environment = [UJCENT/vmstm2k8r2cst01_MgtServer/X])
java.lang.NullPointerException
.......
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

|2014-06-19 10:44:22,360|ERROR||BackgroundWorker-6|com.orsyp.kmeleon.guibuilder.controller.ControllerInvocationHandler$3|
java.lang.NullPointerException
.......
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source
=============================================================================================

Patch level detected:Univiewer Console 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :After installation of the Univiewer Console 6.2.21, it is no longer possible to access the SAP manager node settings:
in “Node Settings” ==> “Manager for SAP Solutions” ==> click on “Manager Settings”

Cause

Cause type:
Defect
Root Cause: It has been introduced in Univiewer Console 6.2.21.

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.2.41

Additional Information

Workaround :
N/A