Service name different for secondary cluster installation on Windows

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Article ID: 85506

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The Windows Service "Interactive Desktop" is missing on the secondary

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :When installing DUAS in a Windows cluster the service name of the cluster on the secondary server is different from the name on the primary (underscore missing)

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.21

Additional Information

Workaround :
N/A