Unijob nodes present the "Unknown Status" on the Univiewer Console
Article ID: 85501
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 1
Error Message :
None
Patch level detected:Unijob 1.4.0
Product Version: Unijob 1.4.5
Description :Unijob nodes present the following status on the Univiewer Console : Unknown Status
Error Message :
None
Patch level detected:Unijob 1.4.0
Product Version: Unijob 1.4.5
Description :Unijob nodes present the following status on the Univiewer Console : Unknown Status
Cause
Cause type:
Configuration
Root Cause: The Alert Management service is not activated by default on the Univiewer Management Server version 3.x
Configuration
Root Cause: The Alert Management service is not activated by default on the Univiewer Management Server version 3.x
Environment
OS: All
OS Version: any OS
OS Version: any OS
Resolution
Start the Alert Management service on the Univiewer Management Server.
Edit the Node Settings of the Management Server via the Univiewer Console.
Go to Optional Services and set the value : Enable Alert Management to Yes
Then restart the management server.
The status of the Unijob Nodes should be correct.
Fix Status: No Fix
Edit the Node Settings of the Management Server via the Univiewer Console.
Go to Optional Services and set the value : Enable Alert Management to Yes
Then restart the management server.
The status of the Unijob Nodes should be correct.
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
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