Unijob nodes present the "Unknown Status" on the Univiewer Console

Article Id: 85501

Status: Published

Updated On: 15-04-2018 08:07

Legacy Id: 000011459

Products:

CA Automic Dollar Universe

Issue/Introduction:

Affects Release version(s): 1

Error Message :
None

Patch level detected:Unijob 1.4.0
Product Version: Unijob 1.4.5

Description :Unijob nodes present the following status on the Univiewer Console : Unknown Status

Cause:

Cause type:
Configuration
Root Cause: The Alert Management service is not activated by default on the Univiewer Management Server version 3.x

Environment:

OS: All
OS Version: any OS

Resolution:

Start the Alert Management service on the Univiewer Management Server.

Edit the Node Settings of the Management Server via the Univiewer Console.
Go to Optional Services and set the value : Enable Alert Management to Yes
Then restart the management server.
The status of the Unijob Nodes should be correct.

Fix Status: No Fix

Additional Information:

Workaround :
N/A