"uxset info" abort.

book

Article ID: 85499

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The uproc aborted once with the message: 
##############
ERROR uxset info: Launch database access error
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Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Sometimes "uxset info" abort.

Cause

Cause type:
Configuration
Root Cause: There was an access concurrency issue and the command couldn't access the files for launch

Environment

OS: All
OS Version: All

Resolution

To avoid this issue, a retry should be implemented the IO server.

This can be set in the Dollar Universe settings and the values that are recommended:
- Maximum number of network connection attempts: we recommend "5" for this value
- Seconds between two network connection attempts: We recommend "2" for this value

Fix Status: No Fix
 

Additional Information

Workaround :
N/A