uxrepadd executed from Reporter client times out after about 20 minutes

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Article ID: 85492

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Error message in the job log
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D:\du\INT560\reporter_client\exec>call uxrepadd EXT -PRODUCT DUAS -COMPANY PRE560 EXP -LABEL EXTRACT_uslpmbta -NODE cavtmda2k3
REPNODE=USLPMBTA value taken from environment variable. REPNODE
CNODE=uslpmbta value taken from environment variable S_NODE/S_NOEUD.
Server communication error.java.util.ArrayList cannot be cast to com.orsyp.reppub.common.parameterobject.ProcessParams [USLPMBTA:10630]
Extraction failed
################################################

Patch level detected:Reporter
Product Version: Dollar.Universe 5.6.0 FX25010

The uxrepadd, which is executed from the Reporter client,  times out after about 20 minutes resulting in errors similar to those above.

Cause

Cause type:
Defect
Root Cause: This is a defect up to the Reporter v3.0.10 and V4.0.10.

Environment

OS: All
OS Version: ALL

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Reporter v4.0.14 - Available

Additional Information

Workaround :
N/A