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The manager SAP v6 starts and then stops itself


Article ID: 85477


Updated On:


CA Automic Dollar Universe


Error Message :
The following message appears on the universe.log stating that the port of the sap manager is the port 0 (invalid port):
|INFO |X|SAP|pid=15034.139859780331296| manager | Launching SAP Job Control Server: node=[baze613], host=[baze613], port=0

After a while, the manager stops itself because it has not been able to bind on the port 0:
|ERROR|X|SAP|pid=28209.140238699325216| u_ouv_serv | failed in u_listen: Unknown service
|ERROR|X|SAP|pid=28209.140238699325216| uxsap_thread_main | Error opening service: Unknown service
|INFO |X|SAP|pid=28209.140238699325216| manager | Server ends with return code -1.

Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :After installing a newer node and configuring the uxjcs.ini file directly on the server, the SAP manager would not start when clicking on Start on the Server Engine List.
On the values.xml, there was no port set for the SAP manager.


OS: All


Cause type:
Root Cause: The manager SAP had not been activated.


The manager SAP needs to be activated so its port is configured and able to start.

Extract from the documentation:

4.1.1 Activating the Manager for SAP Solutions
This action is valid if the Manager for Sap Solutions is not active. This action activates the management of SAP operations from the Dollar Universe node. In the Administration mode, click on the Nodes > Nodes section
? Select the Dollar Universe Node and click on Update.
? In the Service Configuration section, select Manager SAP, and then click on Activate.
A pop-up window entitled “Activation: SAP Manager” will appear.

? Enter a valid license,
The license will be added to the Dollar Universe license file. It is modifiable in the Dollar Universe Node Settings, in the Licenses category.

? Enter the TCIP Port number, the default value is IO_X server port number +9.
? The proposed configuration by default must be adapted to the target SAP system.
Once the fields have been validated, the configuration will be copied into uxjcs.ini. The file
can be updated later in DUAS Node Settings>Node Files>uxjcs.ini.

After activating, you should be able to start it correctly.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.3.41

Additional Information

Workaround :