SAP jobs stay in Running status even when the status is completed on SAP System.
Article ID: 85471
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
Possible error message in the universe.log:
| 2014-11-24 17:22:35 |INFO |X|SAP|pid=18874422.29567| uxsap_connect | RFC connexion fails for SAP system [ABB_IT/*/U_SAPP10E]
Patch level detected:Dollar Universe 6.1
Product Version: Dollar.Universe 6.1.0
Description :SAP jobs stay in Running status even when they are completed on the SAP System.
Possible error message in the universe.log:
| 2014-11-24 17:22:35 |INFO |X|SAP|pid=18874422.29567| uxsap_connect | RFC connexion fails for SAP system [ABB_IT/*/U_SAPP10E]
Patch level detected:Dollar Universe 6.1
Product Version: Dollar.Universe 6.1.0
Description :SAP jobs stay in Running status even when they are completed on the SAP System.
Cause
Cause type:
Configuration
Root Cause: The data file uxsapjnl.dta has been corrupted due to an abrupt stoppage of the machine without stopping Dollar Universe properly.
Configuration
Root Cause: The data file uxsapjnl.dta has been corrupted due to an abrupt stoppage of the machine without stopping Dollar Universe properly.
Environment
OS: All
Resolution
In order to Workaround the issue:
-Stop Dollar Universe
-Make a backup of uxsapjnl.dta
-Delete the uxsapjnl.dta
-Restart Dollar Universe.
Fix Status: No Fix
-Stop Dollar Universe
-Make a backup of uxsapjnl.dta
-Delete the uxsapjnl.dta
-Restart Dollar Universe.
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
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