On Sap Systems with SAP note 1729156 trigger failure on SAP jobs in status 'I'

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Article ID: 85461

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
No error

Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :Following to SAP Note 1729156 implementation on SAP system, SAP Triggers configured to execute a provoked tasks do not work when the status 'I' is catched.

The SAP job tigger detects the intercepted SAP job and an trigger event is properly created in the Trigger History Panel.
BUT the provoked task that is linked to this triggers is not launched.
Consequence is that the trigger function does not work as it should.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Warning, another defect was discovered with the SAP triggers on "I" sap jobs status, it's why we recommend to use Dollar Universe 6.2.41.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.21

Additional Information

Workaround :
N/A