Session Execution Graph or Job Chain monitoring launches a NullPointerException

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Article ID: 85460

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On the univiewer.log this kind of error appear when displaying a job chain:

#################
|ERROR||BackgroundWorker30|com.orsyp.kmeleon.document.bvm.monitor.collect.BVMonitoringCollector$Worker|java.lang.NullPointerException 

|ERROR||BackgroundWorker-30|com.orsyp.kmeleon.environment.ExceptionManager|An error occured on ENVIRONMENT: (node = uvms environment = [UJCENT/uvms/X]) 
java.lang.NullPointerException
 at com.orsyp.kmeleon.document.bvm.common.controller.ObjectsAnimatorMonitoringObserver.process(ObjectsAnimatorMonitoringObserver.java:1097)
 at com.orsyp.kmeleon.document.bvm.common.controller.ObjectsAnimatorMonitoringObserver.notify(ObjectsAnimatorMonitoringObserver.java:537)
 at com.orsyp.kmeleon.document.bvm.monitor.collect.BVMonitoringCollector$Worker.dispatch(BVMonitoringCollector.java:934)
 at com.orsyp.kmeleon.document.bvm.monitor.collect.BVMonitoringCollector$Worker.doInBackground(BVMonitoringCollector.java:568)
 at javax.swing.SwingWorker$1.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at javax.swing.SwingWorker.run(Unknown Source)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)

#################

Patch level detected:Univiewer Console 6.4.41
Product Version: Dollar.Universe 6.4.41

Description :When clicking on Session Execution Graph or opening a job chain, a popup error appears on the console and the status of the jobs inside it are not displayed.

Cause

Cause type:
Configuration
Root Cause: The error is caused by the Java version 7

Environment

OS: Windows
Related configuration item(s): java 7

Resolution

In order to fix the issue, upgrade to the latest version of Java 8 (64 bits if possible) and uninstall previous versions so that Univiewer Console uses this version instead.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A