All new jobs are in pending status after restarting Dollar Universe

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In Universe.log 

####################################
<< 2013-09-12 21:00:00 16384152/uxord /GASNDJ33 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
<< 2013-09-12 21:00:00 16384152/uxord /GAB39A41 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
<< 2013-09-12 21:00:00 16384152/uxord /GALANB34 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
<< 2013-09-12 21:00:00 16384152/uxord /ADDJOB /000000000 - Numproc 0977266 Numentry 0 GASNDJ_STATUS 134458554 GASNDJ_IOSB_01 808464432
####################################

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :All new jobs are in pending status after restarting Dollar Universe.

Environment

OS: All Unix
OS Version: All Linux and Unix OSes.

Cause

Cause type:
Configuration
Root Cause: Certain core Dollar Universe services are not owned by root: DQM, UXORD, UXSUR and CMD servers.

Resolution

Change ownership of these files to root and/or run the ux_dus_rights script, as documented in the Dollar Universe Administration Manual.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A