Uprocs are lost/no more available after Dollar Universe upgrade to version 6.3.x

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Article ID: 85427

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
N/A

Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :DUAS node was upgraded from 6.2.41 to 6.3.x and once the upgrade was completed, all Uprocs in the node are no more available end seem to be deleted from the node.

- Via the Univiewer Console:
Uprocs list on the console looks empty.

- Via command line on the upgraded node:
UXLST UPR upr=* command line shows empty list

Cause

Cause type:
Configuration
Root Cause: As recommended in the product documentation, there is an order to respect when upgrading the different components:And in this case, there is an incompatibility versions between UVMS (6.2.02) and the upgraded DUAS (6.3.x) because the UVMS version is lower than the DUAS node and this will cause this symptom of "invisibility" of the uprocs giving the impression that all uprocs are deleted.

Environment

OS: All Unix

Resolution

In order to respect the recommendations for the upgrade procedure, please upgrade the Univiewer Management Server to the same/higher version than the DUAS node and at this point the uprocs will be again available via Univiewer and via the command line.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.3.01

Additional Information

Workaround :
N/A