Can't create package when selecting runbook type with external files attached

book

Article ID: 85425

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Pop-up error message in UVC:
" File requested not found"

Patch level detected:Univiewer Management Server 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :When a user tries to create a package containing Runbooks that have external files attached, UVC console displays the following error message " File requested not found"
" File requested not found"

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows Server 2008

Resolution

Upgrade UVC console and UVMS Manager to the version 6.5.01 or higher

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.5.01

Additional Information

Workaround :
N/A