All Dollar Universe jobs do not start in DQM environment

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Article ID: 85375

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
015/04/13 12:00:00 Start Condition Check2015/04/13 12:00:00 *** TASK ENDED ABNORMALLY ***

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :In the DQM environment, all jobs are aborted with the following error message : "Exit code : 113"

Cause

Cause type:
Configuration
Root Cause: The $UXDQM/uxdqmsrv file do not have the good rights and Dollar Universe can't submit the requests to system because not enough permissions.

Environment

OS: All Unix

Resolution

To resolve this issue, you have to changed the uxdqmsrv file user right with the following commands after stopping Dollar Universe :

chown root $UXDQM/uxdqmsrv
chmod u+s $UXDQM/uxdqmsrv.

Result should be similar with the following :
2611342 16 -rwsr-xr-x 1 root univa 13340 Oct 30 17:41 uxdqmsrv

Adding the sticky bit on the uxdqmsrv file should solve the problem.
Start Dollar universe and try to launch a simple uproc with only an exit 0 as internal script to confirm the incident resolution.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002

Additional Information

Workaround :
N/A