I have installed the software and the services are running, however, I cannot enter autosys_secure as it says environmental vriables AUTOSERV/AUTOUSER not set even though I can see them set in the Admin GUI.
Customer had run the program initiautosys.exe and this reinitialized the variables AUTOSERV and AUTOUSER
Customer set back manually these variables AUTOSERV and AUTOUSER with correct values and this resolved the problem.