Univiewer Webconsole fails to start after Java Upgrade
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Article ID: 85360
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
Unexpected error while connecting to the UniViewer gateway. Please contact your administrator for assistance
Patch level detected:UniViewer 3.x in HTTP mode
Product Version: Univiewer Webconsole 3.x or superior
The Univiewer Webconsole fails to start after the upgrading Java.
Java from Oracle has been upgraded on the server hosting Tomcat.
Cause
Cause type:
Configuration
Root Cause: Tomcat server should be stopped during Java upgrades and started after the procedure has completed succesfully.
Environment
OS: All
OS Version: N/A
Resolution
Restart the Tomcat Server hosting the Webconsole.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
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