Whenever LDAP gets synchronized (manual or scheduled),any LDAP/Active users loose their access to run jobs or uprocs, etc.
Article ID: 85358
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
here are LDAP authentication errors in the uvserver.log when logging in with LDAP user:
| 2014-02-13 07:56:30 |ERROR| request-worker-9 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Whenever LDAP gets synchronized (manual or scheduled),any LDAP/Active users lose their access to run jobs or uprocs, etc.
here are LDAP authentication errors in the uvserver.log when logging in with LDAP user:
| 2014-02-13 07:56:30 |ERROR| request-worker-9 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Whenever LDAP gets synchronized (manual or scheduled),any LDAP/Active users lose their access to run jobs or uprocs, etc.
Cause
Cause type:
Defect
Root Cause: The root cause is that the user being used or entered when logging from Univiewer Console is not the same case(lower or upper case) as defined in LDAP/Active directory.
Defect
Root Cause: The root cause is that the user being used or entered when logging from Univiewer Console is not the same case(lower or upper case) as defined in LDAP/Active directory.
Environment
OS: All
Resolution
Workaround:
Please make sure that the user you enter on the Univiewer Console has the same case(lower or upper case) as defined in LDAP/Active directory.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.01
Please make sure that the user you enter on the Univiewer Console has the same case(lower or upper case) as defined in LDAP/Active directory.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.01
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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