Whenever LDAP gets synchronized (manual or scheduled),any LDAP/Active users loose their access to run jobs or uprocs, etc.
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Article ID: 85358
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : here are LDAP authentication errors in the uvserver.log when logging in with LDAP user: | 2014-02-13 07:56:30 |ERROR| request-worker-9 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception Patch level detected:Dollar Universe 6.1.00 Product Version: Dollar.Universe 6.1.0
Description :Whenever LDAP gets synchronized (manual or scheduled),any LDAP/Active users lose their access to run jobs or uprocs, etc.
Cause
Cause type: Defect Root Cause: The root cause is that the user being used or entered when logging from Univiewer Console is not the same case(lower or upper case) as defined in LDAP/Active directory.
Environment
OS: All
Resolution
Workaround: Please make sure that the user you enter on the Univiewer Console has the same case(lower or upper case) as defined in LDAP/Active directory.