Alerting Rules in Dollar Universe V6 not supporting blanks in the Label Field

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Article ID: 85350

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Supervision Parameters transmission to Supervision script does not work

Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6

During alerting rule creation, for a uproc monitoring alert type,If there is a "space" in the LABEL field in the Alerting rule (for example : "SUPERVISION GENERIQUE")
There are 26 params received instead of 25, so the supervision script may fail.

Cause

Cause type:
Defect
Root Cause: This is an issue of the script u_spv_com.ksh delivered with Dollar Universe 6 until version Dollar Universe 6.2.41

Environment

OS: All

Resolution

The fix is included in u_spv_com.ksh. Please note that this script is note delivered by update procedure because it is a customizable script.
The template will need to be customized again and then replace the old one manually
Update to a fix version listed below or a newer version if available.



Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.41

Additional Information

Workaround :
Do not use a space/blank in the Label field or use a "_" instead of "space" to separate two words.