DUAS command fails with the error "Fatal error reading General table"

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Article ID: 85339

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the the output of the command the following message may appear:

#############
Fatal error reading General table
#############

On the universe.log, the following error appears:

|ERROR|X|uni|pid=p.t| htonHandshakeAuthent | o_ReadILocal_OWLS returns error [-99]

Cause

The error message "o_ReadILocal_OWLS returns error [-99]" means that the file <dollar_universe_folder>/data/exp/local/hostname_bs_username.key can not be open in mode rb(read binary) by the system user that launched the command.

Possible causes are:

the file is locked by someone else

the file owner is wrong

missing permissions for reading the file for the system user launching the command

Environment

OS: All
OS Version: All

Resolution

In case the issue appears, when launching the command line as a specific submission account, called USERNAME, please apply the following procedure

1. Verify that the file /data/AREA/local/localhostname_bs_USERNAME.key has the correct permissions set for the USERNAME that launches the command

Example of the files that can be found on Windows:

Example of the files/permissions/owner that can be found on Linux:



2. If the permission/owner is wrong, fix it and retry the command that failed, it should work immediately

3. In case it still fails, please delete the associated .key file ( in Windows you will have to manually add full control to your user to be able to delete the file) and retry again.

 

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