DUAS command fails with the error "Fatal error reading General table"
Article ID: 85339
Updated On:
Products
Issue/Introduction
Error Message :
In the the output of the command the following message may appear:
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Fatal error reading General table
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On the universe.log, the following error appears:
|ERROR|X|uni|pid=p.t| htonHandshakeAuthent | o_ReadILocal_OWLS returns error [-99]
Environment
OS Version: All
Cause
The error message "o_ReadILocal_OWLS returns error [-99]" means that the file <dollar_universe_folder>/data/exp/local/hostname_bs_username.key can not be open in mode rb(read binary) by the system user that launched the command.
Possible causes can either of below:
- The file is locked by other process/user
- The file owner is wrong
- Missing permissions for reading the file for the system user launching the command
Resolution
In case the issue appears, when launching the command line as a specific submission account, called USERNAME, please apply the following procedure
1. Verify that the file /data/AREA/local/localhostname_bs_USERNAME.key has the correct permissions set for the USERNAME that launches the command
Example of the files that can be found on Windows:
Example of the files/permissions/owner that can be found on Linux:
2. If the permission/owner is wrong, fix it and retry the command that failed, it should work immediately
3. In case it still fails, please delete the associated .key file ( in Windows you will have to manually add full control to your user to be able to delete the file) and retry again.
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