UVC Webconsole starts slowly or with a 120 seconds delay
Article ID: 85335
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No errors
Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :When starting UVC Webconsole it takes 2 minutes before the login screen appears.
No errors
Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :When starting UVC Webconsole it takes 2 minutes before the login screen appears.
Cause
Cause type:
Configuration
Root Cause: The computer where the UVC Webconsole is launched does not have acces to thawte.com ( blocked by a firewall).
Configuration
Root Cause: The computer where the UVC Webconsole is launched does not have acces to thawte.com ( blocked by a firewall).
Environment
OS: All
Resolution
For security reasons,a code signing is used on the binaires (jar files) of UVC Webconsole / Webstart.
Therefore, the computer on which UVC is launched, needs to connect to the site thawte.com to validate the signature of the files.
If thawte.com can not be reached (UVC v6.6.25 or higher) there will be a delay of 120 secondes before starting:
Firstly, Java tries to verify the binaries (jar files) on thawte.com.
If the attempt fails, the timestamp of the jar files is verified after 120 seconds locally.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.25
Therefore, the computer on which UVC is launched, needs to connect to the site thawte.com to validate the signature of the files.
If thawte.com can not be reached (UVC v6.6.25 or higher) there will be a delay of 120 secondes before starting:
Firstly, Java tries to verify the binaries (jar files) on thawte.com.
If the attempt fails, the timestamp of the jar files is verified after 120 seconds locally.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.25
Additional Information
Workaround :
N/A
N/A
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