UVC Webconsole starts slowly or with a 120 seconds delay

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Article ID: 85335

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
No errors

Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :When starting UVC Webconsole it takes 2 minutes before the login screen appears.

Cause

Cause type:
Configuration
Root Cause: The computer where the UVC Webconsole is launched does not have acces to thawte.com ( blocked by a firewall).

Environment

OS: All

Resolution

For security reasons,a code signing is used on the binaires (jar files) of UVC Webconsole / Webstart.
Therefore, the computer on which UVC is launched, needs to connect to the site thawte.com to validate the signature of the files.
If thawte.com can not be reached (UVC v6.6.25 or higher) there will be a delay of 120 secondes before starting:
Firstly, Java tries to verify the binaries (jar files) on thawte.com.
If the attempt fails, the timestamp of the jar files is verified after 120 seconds locally.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.25

Additional Information

Workaround :
N/A