Sysload Agent Feedback for Windows: The real time of the agent is not correct when the date format is mm-dd-yyy

book

Article ID: 85327

calendar_today

Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
N/A

Patch level detected:SP Analyst Agent Feedback for Windows
Product Version: Sysload 5.6.0

Description :When the system has as default date format "mm/dd/yyyy" the SP Analyst Agent Feedback for Windows calculates wrongly the real time.
In our case, the date appeared to be October 2014 instead of 22nd April 2013

Cause

Cause type:
By design
Root Cause: The SP Analyst Agent Feedback for Windows needs to have the system date format to be set in the format dd/mm/yyyy

Environment

OS: Windows

Resolution

You should set the Windows date format as follows on the server where the SP Analyst Agent Feedback for Windows is supposed to run: "dd/mm/yyyy"

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A