Unijob IO service does not start

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Article ID: 85305

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 1

Error Message :
In Windows Event Log :
###################################################
dans le journal d'evenement, il y a le message suivant :
The description for Event ID 4 from source UniJob cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
UNIJOB_local_<NODENAME>_IO_X
###################################################

During Offline Reorganization :
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Date: 21/10/2013
Start Time: 14:23
1 file(s) copied.
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_nam_mu.dta
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_namupr.dta
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_namses.dta
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_namjob.dta
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_namnod.dta
OpenFile error F:\Apps\O_Unijob\SW00G633\data\u_namusr.dta
Warning: error initializing extended name memory.
file reorganization u_fbvm50 X
Access is denied.
0 file(s) copied.
Unable to copy reorganized temporary data file from F:\Apps\O_Unijob\SW00G633\da
ta\temp\u_fbvm50.dta to F:\Apps\O_Unijob\SW00G633\data\data\u_fbvm50.dta
End Time: 14:23
###########################################   

Patch level detected:Unijob 1.3.0
Product Version: Unijob 1.4.5

Description :Process UNIJOB_local__IO_X doesn't start

Cause

Cause type:
Other
Root Cause: Unijob installation is corrupted

Environment

OS: Windows Server 2008
OS Version: Windows Server 2008 SP2

Resolution

Follow the procedure below to reinstall your Unijob node :

1) Backup your UNIJOB folder
2) Stop all Unijob Windows Services
3) Uninstall Unijob (refer to Unijob documentation for more information)
4) Check if all services are deleted
5) Install a new Unijob instance (same name, ports, etc..)
6) Start your new Unijob Installation and check if it is working fine
6) Stop Unijob
7) Rename your Unijob data/data folder
8) Copy from your backup your data/data folder
9) Launch an offline reorganization
10) Restart Unijob

Fix Status: No Fix
 

Additional Information

Workaround :
N/A