The SAP Manager become unresponsive when a high amount of SAP uprocs are running in parallel.


Article ID: 85302


Updated On:


CA Automic Dollar Universe


Affects Release version(s): 5

Error Message :

Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010

Description :When a high amount (around 350) of SAP uprocs (in ABAP mode) are launched at the same time, the SAP Manager journal file 'uxsapjnl.dat' is not fully purged after that all the uprocs are completed.
As a consequence, the SAP Manager journal file 'uxsapjnl.dat' is growing and the SAP Manager become unresponsive.


Cause type:
Root Cause: N/A


OS: All
OS Version: All
Related configuration item(s): DUAS 5


- Stop the running SAP Manager;

- Edit the file 'uxsetenv_agtsap.ksh' and set the environment variable UXSAP_JNL_FILE_RESET to Y
(UXSAP_JNL_FILE_RESET=Y). Set to 'Y' to reset or create the journal file. In this case the journal file will be reinitialized each time the Manager is started

- Delete or backup the existing 'uxsapjnl.dat' file. This step might be done only once.

- Restart the SAP Manager. With the variable set above, the file 'uxsapjnl.dat' will be reset each time that the SAP Manager will be
stopped & restarted.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :