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After an outage, some tasks were not scheduled correctly and the IO server process would use a lot of cpu
Article ID: 85291
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
In order to debug the issue, we had to launch the following command uxiotrclck appended with the area of the concerned IO server.
This will generate a *dump.log file on the log/XXX folder, and after analyzing it we can find the guilty task, on this example called TSK(YPEFR1974W)(000)(PE1_00974)(000)
##########
|TRACE|X|IO |pid=42628.139754631456512| k_module_calc_cycle | Next Job is PE1SAP101/TSK(YPEFR1974W)(000)(PE1_00974)(000) at (in 819298763 sec), end of work
##########
Patch level detected:Dollar Universe 6.3.41
Product Version: Dollar.Universe 6.3.41
Description :After an outage, some tasks were not scheduled correctly and the IO server process of the concerned area would use a lot of cpu.
If we stop the calculator, the cpu usage return to normal values.
In order to debug the issue, we had to launch the following command uxiotrclck appended with the area of the concerned IO server.
This will generate a *dump.log file on the log/XXX folder, and after analyzing it we can find the guilty task, on this example called TSK(YPEFR1974W)(000)(PE1_00974)(000)
##########
|TRACE|X|IO |pid=42628.139754631456512| k_module_calc_cycle | Next Job is PE1SAP101/TSK(YPEFR1974W)(000)(PE1_00974)(000) at (in 819298763 sec), end of work
##########
Patch level detected:Dollar Universe 6.3.41
Product Version: Dollar.Universe 6.3.41
Description :After an outage, some tasks were not scheduled correctly and the IO server process of the concerned area would use a lot of cpu.
If we stop the calculator, the cpu usage return to normal values.
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Environment
OS: All
Resolution
The workaround is updating the concerned tasks or redeploying them.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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