Jobs history not displayed in UVC
Article ID: 85273
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
N/A
Patch level detected:Univiewer Console 6.5.01
Product Version: Dollar.Universe 6.5.01
Description :After updating Dollar Universe, users only sees job runs history for jobs in event wait and launch wait status.
No errors showed on uvserver.log or universe.log
N/A
Patch level detected:Univiewer Console 6.5.01
Product Version: Dollar.Universe 6.5.01
Description :After updating Dollar Universe, users only sees job runs history for jobs in event wait and launch wait status.
No errors showed on uvserver.log or universe.log
Environment
OS: Linux
Cause
Cause type:
Configuration
Root Cause: The different components are at Incompatible versions: UVC 6.5.21, UVMS 6.4.41, DUAS 6.6.01. This does not comply with our update policy, which states that updates should be performed in the following order: UVC first, followed by UVMS, and finally Dollar Universe. More information can be found in the Dollar Universe Compatibility Matrix, available on our customer portal.
Configuration
Root Cause: The different components are at Incompatible versions: UVC 6.5.21, UVMS 6.4.41, DUAS 6.6.01. This does not comply with our update policy, which states that updates should be performed in the following order: UVC first, followed by UVMS, and finally Dollar Universe. More information can be found in the Dollar Universe Compatibility Matrix, available on our customer portal.
Resolution
Ensure that UVC console is always at the highest version level of all products, followed by UVMS, and finally Dollar Universe nodes.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.01
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.01
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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