Jobs history not displayed in UVC

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Article ID: 85273

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
N/A

Patch level detected:Univiewer Console 6.5.01
Product Version: Dollar.Universe 6.5.01

Description :After updating Dollar Universe, users only sees job runs history for jobs in event wait and launch wait status.

No errors showed on uvserver.log or universe.log

Cause

Cause type:
Configuration
Root Cause: The different components are at Incompatible versions: UVC 6.5.21, UVMS 6.4.41, DUAS 6.6.01. This does not comply with our update policy, which states that updates should be performed in the following order: UVC first, followed by UVMS, and finally Dollar Universe. More information can be found in the Dollar Universe Compatibility Matrix, available on our customer portal.

Environment

OS: Linux

Resolution

Ensure that UVC console is always at the highest version level of all products, followed by UVMS, and finally Dollar Universe nodes.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.01

Additional Information

Workaround :
N/A