The values of metrics "inbound/outbound bits throughput" are not correct when high traffic load

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Article ID: 85251

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No error appear

Patch level detected:SP Analyst Agent for Network Devices
Product Version: Sysload 5.5.0

Description :The values of metrics "inbound/outbound bits throughput" are not correct when high traffic load on the Agent for Network Devices.

Cause

Cause type:
Defect
Root Cause: The SNMP counter used to retrieve these values was a 32bit counter that could spin during two collection iterations, making the results incorrect.

Environment

OS: All

Resolution

This release uses a newer 64bit counter SNMP.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.5.0
SP Analyst Agent for Network Devices 5.60c

Additional Information

Workaround :
N/A