The values of metrics "inbound/outbound bits throughput" are not correct when high traffic load
Article ID: 85251
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
No error appear
Patch level detected:SP Analyst Agent for Network Devices
Product Version: Sysload 5.5.0
Description :The values of metrics "inbound/outbound bits throughput" are not correct when high traffic load on the Agent for Network Devices.
Error Message :
No error appear
Patch level detected:SP Analyst Agent for Network Devices
Product Version: Sysload 5.5.0
Description :The values of metrics "inbound/outbound bits throughput" are not correct when high traffic load on the Agent for Network Devices.
Cause
Cause type:
Defect
Root Cause: The SNMP counter used to retrieve these values was a 32bit counter that could spin during two collection iterations, making the results incorrect.
Defect
Root Cause: The SNMP counter used to retrieve these values was a 32bit counter that could spin during two collection iterations, making the results incorrect.
Environment
OS: All
Resolution
This release uses a newer 64bit counter SNMP.
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.5.0
SP Analyst Agent for Network Devices 5.60c
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.5.0
SP Analyst Agent for Network Devices 5.60c
Additional Information
Workaround :
N/A
N/A
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