User account gets locked after entering a wrong password when using the Webconsole with a LDAP account
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User account gets locked after entering a wrong password when using the Webconsole with a LDAP account

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Article ID: 85239

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On the uvserver.log, when the user logs in, these kind of lines appear:

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| 2015-01-16 16:34:40 |ERROR| request-worker-3 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception 
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ] 

| 2015-01-16 16:35:50 |ERROR| request-worker-4 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception 
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ] 

| 2015-01-16 16:35:50 |ERROR| request-worker-5 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception 
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ] 

| 2015-01-16 16:35:51 |ERROR| request-worker-6 | com.orsyp.central.ldap.SimpleLogin | Authentication Exception 
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 775, vece ] 

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When the code "data 775" appears on the log. it means that the user is already locked out on the Active Directory.

Patch level detected:Univiewer Console 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :When first opening the Univiewer Webconsole and entering a LDAP user and a wrong password, the user account gets locked out on the Active Directory, in case the maximum number of wrong passwords has been set to a value inferior to 5 attempts.

Environment

OS: All

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.41

Additional Information

Workaround :
N/A