The generation for template T10-1 Session Overview failed from time to time.

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
Error message in the server.log:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 64) was deadlocked on thread | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The generation for template T10-1 Session Overview failed from time to time.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.2.41

Additional Information

Workaround :
N/A