The real-time top process cpu metrics display inferior values compared to the ones observed on topas

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Article ID: 85190

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No error appear

Patch level detected:SP Analyst Agent for Unix 5.60
Product Version: Sysload 5.6.0

Description :The real-time top process cpu metrics display inferior values compared to the ones observed on topas

Cause

Cause type:
Defect
Root Cause: There was a miscalculation for the cpu related metrics on the top-process on AIX Lpars with hardware PowerPC7 and SMT=4

Environment

OS: IBM AIX

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0

Additional Information

Workaround :
N/A