It appears CA OM Web Viewer is already installed in this folder.

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Article ID: 8519

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

I am running the installation jar file and when it asks

"Where would you like to install?"

I specify the USS directory where I have mounted a ZFS file for the install.


My target install ZFS and tmp directory are empty. I keep getting this
message:

It appears CA OM Web Viewer is already installed in this folder.
 

Cause

You cannot install into a folder that already exists

Environment

Release: OUTWBV01300-12.1-Output Management-Web Viewer for AIX
Component:

Resolution

You cannot install into an existing directory even if it is empty.
At the Choose Install Folder prompt, either:

  • add a subfolder to the path
  • or delete the folder and Web Viewer will recreate it