Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated

Article Id: 85187

Status: Published

Updated On: 15-04-2018 08:07

Legacy Id: 000011260

Products:

CA Automic Dollar Universe

Issue/Introduction:

Affects Release version(s): 5

Error Message :
No error message.

Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated.

Cause:

Cause type:
Other
Root Cause: We noticed that the sapjcs.log is already at 2GB size.

Environment:

OS: All Unix

Resolution:

To resolve the issue,
please dot he following:

-Archive or remove the sapjcs.log.

-Restart Dollar Universe Manager for SAP

Fix Status: No Fix

Additional Information:

Workaround :
N/A