Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated

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Article ID: 85187

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
No error message.

Patch level detected:Manager for SAP 4.4.1
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe for SAP v4.4 does not start and the sapjcs.log does not get updated.

Cause

Cause type:
Other
Root Cause: We noticed that the sapjcs.log is already at 2GB size.

Environment

OS: All Unix

Resolution

To resolve the issue,
please dot he following:

-Archive or remove the sapjcs.log.

-Restart Dollar Universe Manager for SAP

Fix Status: No Fix

Additional Information

Workaround :
N/A