When upgrading the Webconsole, the SSL configuration is lost

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Article ID: 85169

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
None

Patch level detected:Univiewer Console 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :While upgrading the univiewer webconsole on mode SSL the configuration is lost:
These files are lost:
/webapps/univiewer_webconsole_6.1.XX_all_os/WEB-INF/conf/SSL_config.properties
/webapps/univiewer_webconsole_6.1.XX_all_os/WEB-INF/conf/cacerts.tst

Cause

Cause type:
By design
Root Cause: Extract from manual UVC Administrator 6.2.XX section 4.3.2.1:
Note: If the UniViewer Web Console configuration has been modified (using ssl mode for example), save the contents of the WEB-INF/conf sub-directory as it is overwritten by the upgrade in Tomcat. It must be recopied once the upgrade has completed.

Environment

OS: All

Resolution

As indicated in the product documentation, please make a backup of the WEB-INF/conf sub-directory as it is overwritten by the upgrade.

Fix Status: No Fix

Additional Information

Workaround :
N/A