J2ZJNIJ4 EDC5205S DLL module not found starting Web Viewer 14.0 Tomcat
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J2ZJNIJ4 EDC5205S DLL module not found starting Web Viewer 14.0 Tomcat

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Article ID: 8514

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Updated On:

Products

Deliver View Output Management Web Viewer

Issue/Introduction

View® 14.0 and OM Web Viewer 14.0 and CCS Apache Tomcat® are installed

Error message when bringing up Apache Tomcat® : 

Failed to instantiate [com.ca.om.contentviewer.system.AuthToken]: Constructor threw exception; nested exception is java 
.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.)] with root cause 
java.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.) 

Environment

  • Output Management Web Viewer 14.0
  • Common Services for z/OS 15.0
  • View® 14.0
  • Apache Tomcat®
  • Java
  • IBM z/OS

Cause

Did not install CCS USS based services.

Resolution

CCS USS based services must be installed to provide Java to z/OS Service.  This is documented in the View® online documentation.

Refer to Common Components and Services Requirements which then refers to Common Components and Services for z/OS 15.0.