J2ZJNIJ4 EDC5205S DLL module not found error starting Tomcat after installing Web Viewer 14.0
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J2ZJNIJ4 EDC5205S DLL module not found error starting Tomcat after installing Web Viewer 14.0

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Article ID: 8514

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Updated On:

Products

Deliver View Output Management Web Viewer

Issue/Introduction

View 14.0 and Web Viewer 14.0 and CCS Tomcat are installed

Error message when bringing up Tomcat: 

Failed to instantiate [com.ca.om.contentviewer.system.AuthToken]: Constructor threw exception; nested exception is java 
.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.)] with root cause 
java.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.) 

Environment

Web Viewer 14.0

Component: DVWEB, CCS

Common Services for z/OS 15.0

View 14.0

Cause

Did not install CCS USS based services.

Resolution

CCS USS based services must be installed to provide Java to z/OS Service.  This is documented in the View online documentation.  Refer to Common Components and Services Requirements

which then refers to Common Components and Services for z/OS 15.0.