Cannot access DUAS node from UVC Console: "The access is denied"

Article Id: 85134
Status: Published
Updated On: 17-05-2019 01:52
Legacy Id: 000011267
Products:
CA Automic Dollar Universe
Issue/Introduction:

Error Message :
Pop-up window message on the UVC console:
The access is denied, usually due to security constraints or license restrictions. User:username


Product Version: Dollar.Universe 6 / Univiewer Console 6
Impossible to access Dollar Universe node from the Univiewer Console. An error message pops up when performing any action with the above error.
 

Cause:

Communication issue between Dollar Universe and UVMS,  this could be due to a network connection issue or by the fact that the node is declared on a different UVMS.

Environment:

OS: All
 

Resolution:

In order to register again the Dollar Universe 6 node in a given UVMS, please launch the following commnands in the Dollar Universe node.
 

  1. Load Dollar Universe 6 environment.
  2. Stop the node
unistop       
  1. Unregister the node ( no need to provide any parameters)
unims -unregister 
  1. Register the node on the UVMS again. 
unims -register -mshost UVMS_HOSTNAME -msport UVMS_PORT -login USER_ADMIN -pwd PASSWORD_ADMIN
  1. Restart the node
unistart

 

Additional Information:

Workaround :
Perform a "Full Synchronization" of the node so that the security is pushed again from UVMS to DUAS.
In case it still does not work, proceed with the unregister / register of the node.