Cannot access DUAS node from UVC Console: "The access is denied"
Article ID: 85134
Updated On:
Products
Issue/Introduction
Error Message :
Pop-up window message on the UVC console:
The access is denied, usually due to security constraints or license restrictions. User:username
Impossible to access Dollar Universe node from the Univiewer Console. An error message pops up when performing any action with the above error.
The same can occur while launching the Upgrade Wizard of a Dollar Universe 5 node in Upgrade mode or while creating Objects in a new version 6 Node.
Environment
Product Version: Dollar.Universe 6.x
Cause
Wrong security defined in the node 6.
This could be caused by a misconfiguration in the Node View ALL DUAS COMPANY/X NODES not including this Node, or a communication issue between Dollar Universe and UVMS, or by the fact that the Node is declared on a different UVMS.
Resolution
First of all, please check that the Node View ALL DUAS COMPANY/X NODES has a correct definition including the impacted node:
If not, fix it and then check as well in the Login that permissions are accurate, by looking at View Permissions:
You should see your node v6 in the list Node Permissions:
In order to register again the Dollar Universe 6 node in a given UVMS, please launch the following commands in the Dollar Universe node.
Once this is fixed and validated, perform a Display on the Node and then "Full Synchronization" so that the security is pushed again from UVMS to DUAS:
In case it still does not work, proceed with the unregister / register of the node.
- Load Dollar Universe 6 environment.
- Stop the node
- Unregister the node ( no need to provide any parameters)
- Register the node on the UVMS again.
- Restart the node
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