Files with name DATE_job are filling up data/XXX folder

Products

• CA Automic Dollar Universe

Issue/Introduction

The following error message appears in universe.log every 2 minutes:

o_io_dua_datasender_ensu | Cannot connect to DUA on HOSTNAME:9000

When Dollar Universe Explorer is not reachable or has been uninstalled, every day a file with the name <date>_job is generated in the folder <DUAS>/data/<Area> and will never be purged.

The following variable appears in the values.xml:
U_TARGET_DUA <DUX_server>:<DUX_port> 
(the default port number is 9000)

Environment

OS: All

Cause

Cause type: Defect
Root Cause: Dollar Universe Explorer was not removed from the values.xml of the nodes when it was unregistered from the uvms.

Resolution

Workaround:

• If Explorer has been uninstalled: remove the following line from values.xml and restart Dollar Universe

<var id="U_TARGET_DUA <DUX_server>:<DUX_port> </var>

In all cases: manually remove all the files names 'YYYYMMDD_job' from the subfolders <DUAS>/data/<area> (e.g. <DUAS>/data/exp) of the Dollar Universe nodes.


Solution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21

Additional Information

Additionally, if you still obtain this error in universe.log and the Dollar Universe Explorer is running:

o_io_dua_datasender_ensu | Cannot connect to DUA on HOSTNAME:9000

You need to open the network traffic between your Dollar Universe nodes and the Dollar Universe Explorer server (listening on port 9000).