Files with name DATE_job are filling up data/XXX folder
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Article ID: 85122
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
The following error message appears in universe.log every 2 minutes: o_io_dua_datasender_ensu | Cannot connect to DUA on HOSTNAME:9000
When Dollar Universe Explorer is not reachable or has been uninstalled, every day a file with the name <date>_job is generated in the folder <DUAS>/data/<Area> and will never be purged.
The following variable appears in the values.xml: U_TARGET_DUA <DUX_server>:<DUX_port> (the default port number is 9000)
Cause
Cause type: Defect Root Cause: Dollar Universe Explorer was not removed from the values.xml of the nodes when it was unregistered from the uvms.
Environment
OS: All
Resolution
Workaround: You should first remove manually all the files YYYYMMDD_job from the subfolders data/XXX of the Dollar Universe nodes.
Solution: Update to the fix version listed below or a newer version if available.
Additionally, if you still obtain this error in universe.log and the Dollar Universe Explorer is running: o_io_dua_datasender_ensu | Cannot connect to DUA on HOSTNAME:9000
You need to open the network traffic between your Dollar Universe nodes and the Dollar Universe Explorer server ( listening on port 9000).