The entity of type Service does not accept the regular expressions on the definition

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
This kind of error message appear on the sldrmd.log stating that the entity can not be supervised:

###############################
coll - *** Error OpenService '".*_IO_X"' : 'ERROR_SERVICE_DOES_NOT_EXIST'
###############################

Patch level detected:SP Analyst Agent for Windows 5.60
Product Version: Sysload 5.6.0

Description :The agent can not supervise some entities of type service when their definition contain a regular expression.

Environment

OS: Windows

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0

Additional Information

Workaround :
N/A