Agent fails to start if keystore for defining SSL certificate is set to .ini file
Article ID: 85111
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
20170207/103353.340 - 21 java.io.EOFException
The RA Web Service Agent SOAP ends with an error message and short trace if the keystore data is added to save an SSL certificate.
The error message within the Agent log looks like this directly after startup:
within the trace you find following line describing the error:
20170207/103353.340 - 21 java.io.EOFException
The RA Web Service Agent SOAP ends with an error message and short trace if the keystore data is added to save an SSL certificate.
The error message within the Agent log looks like this directly after startup:
U02013310 Failed to load RA Agent.
U00003620 Routine 'UCEX_R' forces trace because of error.
U00003620 Routine 'UCEX_R' forces trace because of error.
within the trace you find following line describing the error:
java.io.EOFException
at java.io.DataInputStream.readInt(DataInputStream.java:392) [...]
at java.io.DataInputStream.readInt(DataInputStream.java:392) [...]
Environment
OS Version: N/A
Cause
Cause type:
Defect
Root Cause: This is caused by a defect within RA Web Service Agent when the keystore's SSL certificate is defined in the .ini file.
Defect
Root Cause: This is caused by a defect within RA Web Service Agent when the keystore's SSL certificate is defined in the .ini file.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
RA Web Service SOAP Solution 4.2 - Available
Fix Status: Released
Fix Version(s):
RA Web Service SOAP Solution 4.2 - Available
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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