Agent fails to start if keystore for defining SSL certificate is set to .ini file

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Article ID: 85111

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
20170207/103353.340 - 21 java.io.EOFException

The RA Web Service Agent SOAP ends with an error message and short trace if the keystore data is added to save an SSL certificate.

The error message within the Agent log looks like this directly after startup:

 
U02013310 Failed to load RA Agent.
U00003620 Routine 'UCEX_R' forces trace because of error.

within the trace you find following line describing the error:
 
java.io.EOFException
at java.io.DataInputStream.readInt(DataInputStream.java:392) [...]

Cause

Cause type:
Defect
Root Cause: This is caused by a defect within RA Web Service Agent when the keystore's SSL certificate is defined in the .ini file.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
RA Web Service SOAP Solution 4.2 - Available

Additional Information

Workaround :
N/A