UIM model outage is not computed in the availability report

Article Id: 8511

Status: Published

Updated On: 14-02-2018 08:17

Legacy Id: TEC1890103

Products:

CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management

Issue/Introduction:

When an outage occurs on an UIMHost model, it is not computed in the availability report.

Cause:

The reason behind this behavior is because of the Event Processing Filter located in $SPECROOT/tomcat/webapps/spectrum/WEB-INF/repmgr/config/availability-up-down.xml file does not have the up and down events generated by the spectrumgtw probe.

Environment:

CA Spectrum 10.2.1 and CA UIM 8.51

Resolution:

This issue has been addressed in the following patches. Please contact CA Spectrum support:

Spectrum_10.02.01.D265

Spectrum_10.02.02.D285