Unable to access Applications Manager Client

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Article ID: 85101

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
This page can't be displayed

When trying to log into the Applications Manager client using the web link the page comes up as being unable to display the login screen as follows:
 

<Please see attached file for image>

0EMb0000000IYsU.png
To test if Apache is running, remove everything after the port of your URL. For example, if the web link is:
 
http://vwasrsb01:80/DOUG91/Intro.html
use:
http://vwasrsb01:80
 
If the same page can't be displayed message is displayed, Apache may not be started.
 

Cause

Cause type:
By design
Root Cause: Apache is not started.

Environment

OS Version: N/A

Resolution

In Linux/Unix
Navigate to the Apache install's bin directory and run:
apachectl start

In Windows
Restart the Apache service.
To ensure that Apache is started correctly paste the link into your browser and cut everything off after the port. It should display the Apache test page:

<Please see attached file for image>

0EMb0000000IYsZ.png


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A

Attachments

1558693517302000085101_sktwi1f5rjvs16m8v.png get_app
1558693515524000085101_sktwi1f5rjvs16m8u.png get_app