Option "Ignore queue limits" not always available in AWI
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Article ID: 85093
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
In the Automic Web Interface (AWI), if there are several different types of executable objects in a state of Waiting for Queue slot, it is not possible to select them all and select Ignore Queue limit using a right click. The option is not available in the AWI as seen below:
<Please see attached file for image>
Comparing this to the Java User Interface (UI) below, the difference can be seen.
<Please see attached file for image>
Environment
OS Version: N/A
Cause
Cause type: Defect Root Cause: Context menu option "Ignore queue limit" is not always available in AWI if multiple objects in "Process Monitoring" are selected.
Resolution
Update to a fix version listed below or a newer version if available where task statuses have been updated to allow both single and multi-select action for Registered, Waiting for start time, Waiting for Preconditions, Waiting for Queue slot, and Waiting for user input.
Fix Status: Released
Fix Version(s): Automation Engine 12.1.0 - Available Automation Engine 12.0.1 - Available
Additional Information
Workaround : Right-click the objects one by one and select Ignore Queue limit.