Option "Ignore queue limits" not always available in AWI

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Article ID: 85093

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In the Automic Web Interface (AWI), if there are several different types of executable objects in a state of Waiting for Queue slot, it is not possible to select them all and select Ignore Queue limit using a right click. The option is not available in the AWI as seen below:

<Please see attached file for image>

0EMb0000001QopN.png

Comparing this to the Java User Interface (UI) below, the difference can be seen.

<Please see attached file for image>

0EMb0000001QopS.png

 

Cause

Cause type:
Defect
Root Cause: Context menu option "Ignore queue limit" is not always available in AWI if multiple objects in "Process Monitoring" are selected.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available where task statuses have been updated to allow both single and multi-select action for Registered, Waiting for start time, Waiting for Preconditions, Waiting for Queue slot, and Waiting for user input.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available

Additional Information

Workaround :
Right-click the objects one by one and select Ignore Queue limit.

Attachments

1558693307478000085093_sktwi1f5rjvs16m5x.png get_app
1558693305487000085093_sktwi1f5rjvs16m5w.png get_app