z/OS Event Monitor crashes: CNZ4200I CONSOLE UC4CN001 HAS FAILED. REASON=ABTERM

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
CNZ4200I CONSOLE UC4CN001 HAS FAILED. REASON=ABTERM

The z/OS Event Monitor is part of the Automation Engine solution for z/OS. It connects and collaborates with the z/OS Agent. The EM (Event Monitor) has two main functions:

• SMF Exit for Automic's File System Events and recognizing Job ends
• Monitoring the console output for Console Events

When using the Console Monitor to run Console Events, the Event Monitor may crash, although very rarely, and the above error message is written to the system log.

Environment

OS: MVS
OS Version: N/A

Cause

Cause type:
Defect
Root Cause: z/OS Event Monitor loops where a high number of events start in very short period of time or after startup, where many events are active.

Resolution

Update to a fix version listed below or a newer version if available, where this problem has been fixed and additional enhanced tracing/debug options have been implemented.

 

Fix Status: Released

Fix Version(s):
Component(s): Agent MVS

Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available
Automation Engine 11.1.7 - Available
AE 10.0.8 HF6 - Available

Additional Information

Workaround :
N/A