Spectrum Modeling Gateway error "java.lang.NullPointerException" thrown when exporting services

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Article ID: 8506

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

When running modelinggateway to export the services, the following exception is thrown: 

[email protected] SS-Tools]$ ./modelinggateway -vnm SPECSRV1 -e prueba3.xml 

 

Modeling Gateway export started. Tue, Oct 24, 2017, at 09:50:32 AM CEST 

 

Exporting 1384 Service models... 

Exporting 2658 Service associations... 

Modeling Gateway export exception: 

java.lang.NullPointerException 

    at com.aprisma.tie.export.AssociationExport.exportToXmlFile(AssociationExport.java:87) 

    at com.aprisma.tie.export.ExportModule.exportModuleToFile(ExportModule.java:170) 

    at com.aprisma.tie.export.TopologyFileExport.exportToFile(TopologyFileExport.java:317) 

    at com.aprisma.tie.export.MgExportMain.startExport(MgExportMain.java:186) 

    at com.aprisma.tie.export.MgExportMain.startExport(MgExportMain.java:74) 

    at com.aprisma.tie.ModelingGateway.performAction(ModelingGateway.java:351) 

    at com.aprisma.tie.ModelingGatewayMain.main(ModelingGatewayMain.java:180)

Cause

Issue caused by empty Customers Group.

Environment

DX NetOps Spectrum all releases

Resolution

Via Service Editor, delete the empty Customers Group or create new customers to add to the empty groups.