Running modelinggateway to export the services customer is getting a Modeling Gateway export exception: java.lang.NullPointerException

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Article ID: 8506

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Updated On:

Products

CA Spectrum

Issue/Introduction

Running modelinggateway to export the services customer is getting the following exception: 

 

[email protected] SS-Tools]$ ./modelinggateway -vnm SPECSRV1 -e prueba3.xml 

 

Modeling Gateway export started. Tue, Oct 24, 2017, at 09:50:32 AM CEST 

 

Exporting 1384 Service models... 

Exporting 2658 Service associations... 

Modeling Gateway export exception: 

java.lang.NullPointerException 

at com.aprisma.tie.export.AssociationExport.exportToXmlFile(AssociationExport.java:87) 

at com.aprisma.tie.export.ExportModule.exportModuleToFile(ExportModule.java:170) 

at com.aprisma.tie.export.TopologyFileExport.exportToFile(TopologyFileExport.java:317) 

at com.aprisma.tie.export.MgExportMain.startExport(MgExportMain.java:186) 

at com.aprisma.tie.export.MgExportMain.startExport(MgExportMain.java:74) 

at com.aprisma.tie.ModelingGateway.performAction(ModelingGateway.java:351) 

at com.aprisma.tie.ModelingGatewayMain.main(ModelingGatewayMain.java:180)

Cause

Issue caused by empty Customers Group.

Environment

Release:
Component: SPCDIS

Resolution

Via Service Editor delete the empty Customers Group or create new customers to add to the empty groups.